The second-hand marketplace Users Voice Frustration About Sizing Modifications

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.

Online Platforms Backlash

Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.

Vinted explained the revised method more closely matches other platforms.

The platform has recommended to check their listings and update the measurements by hand if necessary, resulting in member annoyance.

Measurement Approach Modifications

Before the change, the measurements included one number and one letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Required Changes

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.

Platform Context

The platform boasts over 100 million shoppers, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.

Joseph Porter
Joseph Porter

Eleanor is a lifestyle journalist and avid traveler with a passion for uncovering the world's most exquisite experiences.